Hi!
I will be cruising end of Nov on the Carnival Triumph's rock n roll escape. I purchased this cruise online and paid in full at that time. When the transaction was complete a box came up saying I would be notified of confirmation the next business day. The next day I recieved nothing and feeling anxious about such a big online purchase, I called Carnival. They verified I was confirmed, emailed me a copy of my reciept and told me I would recieve hard copy materials in mail in 7-10 days. I still haven't recieved any hard copy confirmation or reciept of purchase from Carnival and again called 2 weeks ago and was told those things would be sent out and again I would get them in 7-10 days....still nothing.
Is this the norm? I am surprised...even when I purchase scrubs online for 20.00 I get purchase confirmations and receipts without having to ask. The only thing I have is the credit card statement I got yesterday and the email documents.
I guess I am still nervous about buying online!
Thanks for any info and I know I am probably just overreacting!