My husband and I just returned from the second cruise that Valor went on. It was horrible. The ship was grossly overbooked (by almost 500 people mostly children) and we found the management the most uncaring group. They overbook their excursions so badly that one gentleman would have drowned if a passing boat hadn't pulled him to safety. They sent out over 50 people snorkeling, without obligatory lifevests, and with only one leader. Safety and fun take a distant back seat to "how much more money can we get you fork out". Their 24 emergency hotline was not working when we got strande on a cancelled flight, booked by them. They gave no help to get another flight or accomodations enroute to catch up to the ship. They do not honour dinner time reservation requests. The list is endless.
