bevnpaul

Royal Caribbean refused to even discuss a refund or reassignment of our cruise coupons for our Oct 20 Mediterranean cruise. We had planned this vacation a year in advance with plans to spend several days in Barcelona before heading out on the cruise. Unrest and protests/demonstrations in Barcelona were all over the news. Flights into Barcelona were affected, transportation to and from the airport was affected. We had planned walking tours and a trip to La Sagrada Familia, which was closed to tourists. United airlines offered to rebook our flights or cancel without penalty. Royal Caribbean reps were useless before we had to make a decision whether to go (from San Francisco) and risk NOT getting into Barcelona, or risk getting in, and risking our lives! Our vacation a year in the planning was not going to turn out well either way. Now when I speak to RC rep and his supervisor, he says "well the ship sailed (literally and figuratively) and we cannot offer any exceptions to just you". If there are others who did not go, we might have a case... Please, if you know anyone else who did not go to Barcelona for the Oct 20-28, 2019 cruise, please let me know. Beverly Joyce bevnpaul@x

Royal Caribbean refused to even discuss a refund or reassignment of our cruise coupons for our Oct 20 Mediterranean cruise. We had planned this vacation a year in advance with plans to spend several days in Barcelona before heading out on the cruise. Unrest and protests/demonstrations in Barcelona were all over the news. Flights into Barcelona were affected, transportation to and from the airport was affected. We had planned walking tours and a trip to La Sagrada Familia, which was closed to tourists. United airlines offered to rebook our flights or cancel without penalty. Royal Caribbean reps were useless before we had to make a decision whether to go (from San Francisco) and risk NOT getting into Barcelona, or risk getting in, and risking our lives! Our vacation a year in the planning was not going to turn out well either way. Now when I speak to RC rep and his supervisor, he says "well the ship sailed (literally and figuratively) and we cannot offer any exceptions to just you". If there are others who did not go, we might have a case... Please, if you know anyone else who did not go to Barcelona for the Oct 20-28, 2019 cruise, please let me know. Beverly Joyce bevnpaul@x