World Ocean & Cruise Liner Society (WOCLS) members named Holland America Line the Best Overall Cruise Value 2012 for the 20th consecutive year in the publication’s annual Best Cruise Value Awards.
Holland America Line also received top marks in the High-Deluxe, 5-Star-Plus, Large Ships category in recognition of its premium cruise experience.
“To win this award continuously for two decades is an incredible achievement for Holland America Line and a testament to the hard work and dedication we put into providing the finest cruise experience to our guests,” said Richard Meadows, executive vice president, marketing, sales and guest programs. “We are honoured that such an esteemed group of travellers recognise our commitment, and we will continue to invest in developing our product and brand.”
WOCLS is composed of thousands of experienced cruisers who take an average of two cruises a year. The society reviews all cruise lines annually, and in its monthly Ocean & Cruise News publication noted, “One of the main reasons Holland America Line continues to capture our yearly honor for the best overall value in cruises is that it puts forth an extra effort to offer a number of features that other cruise lines believe are not necessary or too costly to provide.”
“Holland America Line has consistently offered their passengers more than any other comparable cruise lines and they definitely offer extraordinary value for cruise travelers,” wrote Thomas Cassidy, editor of Ocean & Cruise News. “Passengers not only benefit from the convenience and enjoyment of extra features, but they also do not have to incur any additional cost. As a result, its passengers receive extraordinary value for the money they spend.”
WOCLS cited Holland America Line’s “. . .upgrades, the impeccable appearance of its ships and its friendly Indonesian and Filipino crew, the extra effort to properly train and supervise its staff, the more extensive choice of dinner menus in its restaurant, alternate restaurant and lido and all little extras such as canvas tote bags, hot hors d’oeuvres at cocktail time, chilled beer glasses, a no-charge ice cream bar and later lunch hours when in port,” as contributing factors to the line’s selection as Best Overall Cruise Value of 2012.
To win the High-Deluxe, 5-Star-Plus, Large Ship category, WOCLS says that “for the same prices being charged by other cruise lines, simply put, Holland America provides an ambience and a level of service, across its entire fleet of ships, which exceeds the other cruise lines in this category.”
Source: Holland America Line
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