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Carnival has distributed an email letter to all Past Guests, in the wake of the Carnival Triumph disaster. In the letter, President & CEO Gerry Cahill acknowledges the deep regret, concern, and empathy for the passengers and their families, while promising a thorough investigation and assurances that every effort will be taken to ensure an incident such as this does not occur again. He also thanks everyone for their support during this tough time for the company. Check it out below and let us know what you think! (Click to enlarge)

Well-written as always Tim. Thanks for keeping it all in perspective – it seems like there hasn’t been enough of that lately.

Even though I didn't receive the email yet, I have to agree that this was an unfortunate incident aboard the vessel. I have sailed 5 times on Carnival ships and never regret nor second guess if I would sail with them again. If it wasn't for the fact that we had already booked with RCCL for our November cruise prior to this incident, and that we have not sailed RCCL yet and have always wanted to, we most likely would have booked a Carnival cruise EVEN after this occurrence. The unfortunate incident on the Triumph has not dampened our feelings that Carnival is a good cruise line.

What a great incentive! Congrats on looking out for your nieces.

We commend you both for being such a great Aunt and Uncle!