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Norwegian Breakaway Spring Break

"A relaxing spring tropical escape"

Overall Rating: Very Good


Sail Date:04/14/2019
Destination:Caribbean - Western
Departed From:Miami
# of Nights: 7 Nights
Cabin Type: Balcony
Sailed As: Couple


Cabin:Very Good
Overall Value:Very Good
Spa/Fitness: Very Good
Embarkation: Very Good
Debarkation: Very Good
Staff/Service: Very Good
Overall Rating: Very Good


My husband and I are no stranger to Norwegian Cruise Line, and this was my second time on the Breakaway, the first being a 2-night "cruise to nowhere" out of NYC a few years ago, much of which I don't remember. After all, it was January, the outer decks were closed because of bad winter weather, and there was nothing to do but drink, eat and socialize. Happily, this April cruise was much more enjoyable, due to gorgeous weather, great ports, and more ship to experience this time around! We were a little worried about cruising during April vacation, fearing that the ship would be overrun with kids. While there were a lot of families on board, we didn't find kids to be a problem (except for maybe commandeering the jacuzzis in the afternoon). They had their own pool/splash park, rock climbing wall, and other stuff to keep them busy. Breakaway received an extensive refurbishment last summer giving her a new shimmer and shine, and we loved the decor throughout. As a bonus, the weather turned out perfect the entire week.

Pre-Cruise: We flew Southwest to Ft. Lauderdale, and had a great stay at the Comfort Suites FLL Airport/Cruise Port. We experienced a horrid shuttle ride to Miami through SAS Transportation the next morning, which was the last time I ever subject myself to a shared shuttle. We were the last two people picked up for the last "two" remaining seats on the bench seat in the back of the van. I say "two" loosely, because it was really only sized for one. With two large adults and my husband seated, I was forced into the corner on the window ledge with my feet planted on the wheel bump. I rode the entire ride to Miami half sitting/half standing with my knees up to my chest. The driver didn't care, never asked if everyone was okay, and went on his merry way. We complained to the company, but received no reply. From now on, it's private rides, taxi or Uber. 

Embarkation: Quick and painless. We arrived at the port around 10:30, checked right in, got our boarding number and waited in the Latitudes area for about 20 minutes before boarding. It was all very efficient. The mandatory safety drill was a low point of the day. Our muster station was in the atrium, along with a bunch of others, and it was disorganized and confusing, forcing people to stand for a ridiculous amount of time.

Balcony Cabin 14180: Nice, standard size cabin with a sofa. Storage could be better, and I would have liked more space between the bed and the closet, as it was too awkward to access. He used the closet, while I rolled my stuff and stored it in the cupboards under the TV. Thankfully, I packed light for this cruise. Bathroom is a decent size, and the shower more than manageable. Balcony is small, with barely enough room for 2 chairs, but fine for my afternoon snooze. Occasional fumes were detected on the balcony from the above funnels, depending on which way the wind was blowing, sometimes forcing us to keep the door closed. Note that the cabins on Deck 14 sit under a large overhang from the pool deck above, which is great for shade from the hot Caribbean sun, but not so great if you want to sunbathe on your balcony. Cabin was conveniently located a deck down from the pool and the fitness center, two areas we frequent often. There was some noise from shuffling chairs and equipment above, so next time I'd go down a deck or two. 

Pools: I don’t know what NCL was thinking when they designed the lido deck on this ship. There is just one very compact main pool and lounging area on deck 15, adults only. The pool crew did a nice job of redirecting the kids to their own pool but did absolutely nothing about the chair hogs, who were out of control on this cruise. We witnessed one guy, who appeared to have just climbed out of bed, proceed to pull random items from a plastic bag and deposit them on a bunch of assorted chairs - a book here, a hat there ... all of which were unoccupied for hours, his friends and family still asleep in their cabins, no doubt. Tempers flared and heated arguments could be heard when a few brave souls removed items and took possession of chairs. From our seats, it was all very entertaining. I totally get saving a couple of chairs while you go for a bite to eat - my husband and I admittedly do the same, or play tag team.  Saving an entire row in the off-chance someone might occupy it at some point throughout the day is just plain greedy and selfish. The jacuzzis were relaxing in the morning and overrun by kids in the afternoon. Now, if you don’t care about the pool or the noise, then head up a deck or two, Aft. There are lots of quiet spots for sunning yourself on decks 16, 17 and 18. From the stairs, you can even have a peak at and envy the folks lucky enough to have paid for and gotten a pass to the private Vibe Club.

Fitness Center: Split into two areas, a cardio room and weight room, we made use of the fitness center each morning between 6:00 and 7:00 to combat the weight gain we were sure to encounter. The first morning was busy, but after that, there were plenty of machines, bikes, treadmills and ellipticals to pick from. Most machines were in good working order throughout the cruise, and the two disabled bikes I saw were promptly fixed by day 5. 

Food & Beverages:

Reservations are suggested for all complimentary dining venues, but if you don’t have one, don’t fret. We never reserved anytime dining and had no problem getting a table for two in the Manhattan dining room after 7:30. In fact, Manhattan never seemed to be particularly crowded, perhaps because families and kids tend to gravitate to the buffet. We did not try Taste or Savor, so can’t comment on the wait for either. Specialty restaurant reservations can be pre-booked, made on board daily through the screens around the ship or at the restaurants.

Manhattan: Love this space. It’s big, open and nicely decorated, and the live band is a great enhancement. Most of the food was good and servers were friendly and professional. A few dishes were way off. For instance, if you love good paella, don’t bother with the main dining room version. It’s just glorified rice.

Noodle Bar: Delicious rice, appetizers and noodle dishes. However, we liked this venue on the Epic better, though, as they have more space at the bar, and is contained in its own space. Noodle Bar on Breakaway shares space with the noisy, smoky casino, separated only by a roped-off area.

WiFi and NCL App: WiFi, when it worked, was great, but I often had trouble connecting, especially at peak times. So I did most of my emailing and social media posting early in the morning. The new and improved App, is great to have. Log in with your normal cruise planner user name and password, and you have all the same features - deck plans, reservations, etc., plus the daily schedule.

Garden Cafe: Typical buffet fare, ranging from good to inedible. We ate there a few mornings (much preferring Margaritaville’s complimentary breakfast), and on one night when we weren’t particularly hungry, we tried it on “Caribbean” night, and we weren’t impressed.

O'Sheehan's Bar and Grill: Always a favorite venue on our NCL cruises, we grabbed a drink here several times, and had lunch one afternoon. The spinach dip, burger and shepherd's pie were all very good, but service was painfully slow, with our waiter disappearing for what seemed like an eternity after we ordered. 

Margaritaville: If it’s a beautiful morning, dump the insanely crowded Garden Cafe and head up to Deck 16 Aft to the complimentary breakfast buffet served in Margaritaville’s covered, breezy, open-air restaurant. Same food on a smaller scale, but so much more pleasant!

Ocean Blue: This was our only specialty restaurant of the week. The service was great, and the waitstaff even referred to each of us by name throughout the meal. My scallop appetizer was delicious, as was my seafood linguini. My husband’s seafood stew was fine, but something he’d probably not order again. A la carte prices were similar to what you’d find at home.

Entertainment: We had already seen the big shows previously so didn’t bother this time. The two comedians on board were not all that funny, and the magician was ho-hum. We stopped into Howl at the Moon for a little while, and the singers/piano players were fun, talented and entertaining. Dance and reggae bands were good.


Roatan: I’ve only found a handful of cruise ship excursions to rave about in all my cruises, and this is one of them - Maya Key Private Island Retreat, just for cruise guests. It’s not a party island, but a manageable-sized beautiful place with palm trees galore, a small swimmable beach, snorkeling, a pool, wildlife sanctuary, and a replica/museum of a Mayan ruin. The fact that the weather was perfect with a tropical breeze blowing made the day that much better. We were the only ship in port, so it was uncrowded and quiet. The included lunch was delicious, and the bathroom and showers were spotless. Highly recommend!

Harvest Cay (Belize): This is fairly new island resort just off Belize built specifically for Norwegian and managed by the people of Belize. I have mixed feelings about Harvest Cay. On one hand, it’s just a walk down the pier to a beautiful oasis with loads of palm trees and greenery, a huge pool, beach, water activities, bar, restaurant, gift shops, and everything you’d want from a relaxing beach day. On the other hand, if you are looking for an authentic Belize experience, it’s not here. To get that, you'll have to book a ship excursion or find your own way to the mainland. Unlike Norwegian’s private island, all food and drinks are extra, and you can’t use your key card for purchases because, as stated before, the resort is run by the locals. We went for a few hours first thing in the morning when they opened, and enjoyed the pool, where there was more shade. Lack of shade at the beach and the sign there warning about jellyfish stings were enough to choose the pool over the ocean. We did notice that the clamshells reservable in advance for a fee were located furthest away from the beach and situated side by side right up against the busy boardwalk in a long line down the beach. I’d be interested to know if they were worth it.

Costa Maya, Mexico. The port area is basically a eating/drinking/shopping haven for tourists. To see anything of interest outside of the port, book an excursion or hire a driver. In fact, my niece and her fiancé found a fun tour right off the ship - a golf cart rental. They said it was a blast and they drove it all over. Since we have been here before and had no excursion planned, we stayed on board to enjoy the ship without the crowds and the food and drinks we already paid for.

Cozumel: For something different, I highly recommend the ship’s “Jose Cuervo Tequila Tasting Experience,” which we thoroughly enjoyed. Instead of a big bus, they taxi small groups of guests to Discover Mexico Park, where we were greeted with a tequila sample to start things off on a winning note. Our guide was “Bou”, who was charismatic, engaging and funny. He obviously knows his tequila and explained to us where it comes from, how it’s made, and how to drink it (mixed or sipped - no shots!). Our small group was then taken to a tasting room where we sampled three varieties using the three senses, very much like wine tasting. Next came an exciting aerial performance by the “Papantla Flyers”, actually an ancient ritual of sorts, followed by a delicious margarita and tacos. Even though there were lots of people here for the tasting, because we toured with a small group, it never felt crowded or overwhelming. Last stop, of course, was the gift shop, where Bou explained how to shop for authentic tequila. There was no pressure to buy, but we couldn’t resist snapping up a bottle to take home! I was skeptical that this would be a touristy kind of experience, but it was far from it. Instead, it was both fun and educational! Our niece and her fiancé booked a jeep tour off the ship and said they had a blast.

Disembarkation: Because we had a late flight, we booked an early independent small-group Everglades airboat and nature walk tour with airport transfer and carried off our own luggage. We were in line by 7:15 am, which was pretty long by that time, and off at about 7:45.

Post-Cruise: We booked a small group tour with Wild Lime Adventures, which I recommend highly. We were picked up with our luggage at the port and were joined by 3 others and taken deep into the Everglades National Park for an easy nature walk, followed by an hour-long airboat ride. With a small van, a total of 5 guests, and a small 8 passenger airboat (we invited two other people to join us), It was far more enjoyable than a similar big-bus post-cruise excursion. Later, we were dropped off at FLL in plenty of time for our flight home. Highly recommend!

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Great review, Jan - thank you!  We debate and debate about trying NCL....I think what would entice us would be a unique itinerary at a great price.......maybe I will start paying a little more attention to what they offer.  And when I do I will check with you on the better ships since you have experienced quite a few of them.  Glad that you had a nice cruise with your niece - always good to get away!

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Thank you for the review. We were on her sister ship the Getaway and I too was dismayed by how they allocated pool space.  I don't think they have enough for adults.

As for the chair hogs the fault lies with the crew for being lax in enforcing the rules. On the Getaway one day a guy by the pool was toasted and shouting out including some f bombs. I mentioned this to one of the crew who told me it would be better if I called security!!  Really. I did but left before they arrived so I don't know what happened. I do know hen I saw him afterwards he was cool. 

Its a shame how rowdy, unruly passengers can disrupt things especially when their behavior is tolerated. Something happened several years ago with a family or really a tribe of people ran amok for a few days before finally getting tossed. I saw videos of their actions and they were nearly assaulting the crew too. Should not have gone on that long. At the first sign hammer down. 

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We have been on 6 NCL cruises. This was the 1st on the Getaway. 1st in the Haven. Last on the Getaway. Last in the Haven. (4/13-20/19)

The good: Mandara Spa, limited number of paid passes for non-Haven guests but worth it, empty at lunchtime and on port days. Margaritaville - free on embarkation day, tasty hamburgers, try Havanas and Bananas, poorly located at far end of ship. The Haven restaurant - never crowded, friendly servers, the menu is the same every day but you may get variations if you ask. Cirque Dreams and Steam/Illusionarium - an impressive show, not so much the food. Search for the cruises (we use https://www.costcotravel.com, which offers a significant $ cash card to be used in their warehouses) where you get free wi-fi (didn't even use the whole 350 minutes available to us), free unlimited phone calls (otherwise $4.99/minute), and a free 10 picture package (otherwise $149.00). Buy the UBS flash drive for $20.00 and send the pics to your friends and relatives. 

The bad: The Haven special priority luggage tags should get your luggage to you first. It didn't arrive until over 4 hours after the ship sailed. Butler? Not really . We saw him twice. He usually left a plate of cut up vegetables in the room, once some oatmeal cookies, once 4 chocolate covered strawberries, more often nothing. Another Haven cruiser said he had no butler, had never seen him. The concierge?  She was nice enough but useless or extremely inexperienced in the job. 

I’m not even going to discuss the box of pre-soiled tissues.

Disembarkation was the worst we have ever experienced on NCL ships!!! (My cousins sailed in the Haven on the Escape. At disembarkation, a Haven rep escorted them on a private elevator to the baggage area, helped them retrieve their luggage, whisked them through customs and to a waiting cab. NO LINES for them! Also, their butler left them so much food that they were discarding it and had to ask him to stop.) We were escorted on a Haven elevator to a line of hundreds of people waiting to get into the terminal. I asked a cruise rep if Haven cruisers had to wait on that line and she said YES. There was no one to escort Haven passengers directly into or out of the building.  I use a cane. I cut the line of hundreds of people (sorry, I have a mobility issue and can’t stand on lines or walk well) and got myself into the building. Tell me again what I paid the extra Haven price for? On previous non-Haven/NCL cruises, I got myself off the ship, through customs, and into a cab in record time. Employees then who saw me with a cane were super helpful!  Hint: when you pick up your luggage, enlist a porter to take you right through customs and straight to a cab. It’s totally worth the tip that you give him/her.

The Haven offers superficiality but no substance. Not worth the high price, at least not on the Getaway.

By the way, don’t expect those cute towel animals on NCL ships. They’re now made only by request. And if you’re looking for gifts for the grandkids, forget it. 

We’re looking forward to our next cruise but will be exploring other cruise lines.

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Thanks for posting your review of the Getaway, Eue. I agree, Margaritaville was never crowded and we found it to be a great experience for breakfast. I think because of its remote location, many people didn’t think about going there, which was fine by me! ? I was surprised to hear about the bad service in the Haven. I’ve never booked a Haven Suite before, but have heard that the Haven suites on the Epic are the best in the fleet. 

i, too, heard that NCL was eliminating towel animals, but one appeared in our cabin every night without asking. Maybe it depends on the ship.

I hope you brought up your Haven issues with your travel agent, who will know the right people to contact to voice your concerns.?

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